Welcome To Wimbledon Village Surgery
Blood test bottle shortage
A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.
Currently national guidance is to only undertake blood tests where it is clinically urgent.
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On-line access and E-mails
Doctors are mortal, when overloaded they make mistakes, doctor’s mistakes can take lives. Previously booked appointments and visits allowed doctors to manage their availability and workloads. On-line access has changed this. Anyone, anywhere on the planet, at any time can send us a message about anything. This means our workload is potentially limitless. Practices are finding their inboxes filled with dozens of additional “on-line consultations” on top of their usual booked surgeries, in some cases more than doubling their workloads. This is not safe for us, our staff or you. Throughout 2020 and 2021 this practice has provided 16% more bookable appointments than we did in pre pandemic 2019.
We encourage on-line access to book appointments, request prescriptions and general admin but it is not appropriate for anything less than non-urgent medical enquiries. If you choose to ask or tell us about a medical problem on-line then please be aware we cannot commit to any response within 3 working days and messages and e-mails are dealt with in strict order of arrival. If an earlier response is needed or expected then please book an appointment.
Help us to help you.
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Accessing your vaccination status
This does not require patient access to the detailed coded record.
People living in England who have had a full course of the COVID-19 vaccine can demonstrate their COVID-19 vaccination status for international travel. A full course is currently two doses of the Moderna, AstraZeneca and Pfizer vaccine, or one dose of the Janssen single-dose vaccine. People can prove their vaccination status through the NHS COVID Pass service:
People need to register with NHS login for the digital services. NHS login registrations may take longer than usual when there are high numbers of requests.If people cannot access online services, and they are due to travel abroad in the near future, they can call 119 to request a letter that will provide evidence of their vaccination status.
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NHS patients, staff and visitors must continue to wear face coverings in healthcare settings
England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.
Covid restrictions will end in many settings in England from Monday.
However, Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.
That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.
Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.
The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.
For more information, please visit NHS: News.
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Get your NHS Covid Pass Letter
Use this service to get a letter showing your coronavirus (COVID-19) vaccination status.
You can use this letter if you're travelling abroad, or going to an event, and need proof you've had your COVID-19 vaccination.
Who can use this service
You can use this service if the following apply:
- you've had 2 doses of the COVID-19 vaccine
- you had your vaccination in England
- you’re aged 16 or over
You can use this service 2 weeks after you've had your 2nd dose.
If you were vaccinated as part of a trial, you can get an NHS COVID Pass exemption.
Before you start
You will be asked you some questions, so that the NHS can find your vaccination record.
If they can find your vaccination record, the NHS will send you a letter to the address you have registered with your GP surgery.
You should get this letter within 5 working days.
CLICK HERE FOR YOUR COVID PASS
From this service you can also request Traslated versions of the Pass for when travelling abroad.
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COVID-19 vaccine sites in London
Anyone aged over 18 can now get a COVID-19 vaccine. Almost five million Londoners have received their first dose already. Help protect yourself and the people you love by getting the vaccine when it is your turn. You can book your appointment online at nhs.uk/CovidVaccine
Below you can find the local NHS webpages that list the current hospital hubs, vaccination centres, pharmacies, local GP services and pop-ups offering the COVID-19 vaccine:
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GP Data for Planning and Research
This issue is nothing to do with providing direct care when you need it, it is about using your data for planning and research.
The Government has recently enacted a law requiring GPs to send copies of their patient’s records to NHS Digital, where they may be used for research and planning. This will include records going back 10 years and virtually anything new we record about you in the future. The BMA and Royal College of GPs do not believe all of this data is needed for planning and research but the law must be complied with.
If you do not want your data to be used in this way there are two ways to stop it happening.
Stop data leaving the practice, aka “Type 1 objection”
To stop your GP records being sent from us to NHS Digital in the first place you can ask us to place a “type 1 objection” in your records. We will do this for you. Please let us know by phone, e-mail or letter. At the moment this must be done before the 23rd June. At the moment this must be done before the 23rd June. You can also use this form HERE. [We will of course always share any records necessary for your care, such as a referral to a local hospital.]
Stop NHS Digital using your data for planning or research, the “NHS Data Opt Out”
NHS Digital also collects by default data from other sources, hospitals or clinics etc. This data can be used for planning and research including commercial research outside the NHS. You can learn more about how NHS Digital uses your data here: General Practice Data for Planning and Research: GP Practice Privacy Notice - NHS Digital.
You have the choice to stop this happening if you wish but it has to be actioned directly with NHS Digital, we cannot do this for you. To stop data NHS Digital collects on you being used for anything other than direct care follow this link National Opt Out and scroll to the bottom or by calling 0300 3035678.
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How to access your COVID-19 vaccination status
From 17th May you can access your COVID-19 vaccination status through the free NHS App. You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.
If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine. We expect the letter to take up to 5 days to reach you.
Do not contact the GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.
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How to register with the NHS app: Quick guide
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Please DO NOT CONTACT the surgery regarding Covid Vaccinations
When Vaccines are available and if you are eligible you will be contacted.
(We have no control vaccine supplies)
We are currently receiving so many calls our ability to provide even urgent care is being impacted.
A large number of calls come in during the first two hours every day. Your call will be dealt with as soon as possible. We would ask that you request home visits before 10.00am.
For medical advice outside of our surgery hours please telephone NHS 111.
Our telephone lines switch to the out-of-hours service between 6.30pm and 8.00am on weekdays and throughout weekends and bank holidays.
Coronavirus Vaccinations
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The vaccination program is being run by the Government
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We do not have the vaccine in the surgery and will not for some time
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It will be given according to government priority lists.
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Everyone will be called in the order and vaccinated at a local site
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When the vaccines are available, we will try and vaccinate at the surgery
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Patients will be called in strict order, please wait to be called, do not call the surgery
Thank you for your co-operation
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We are no longer doing a Doctors phone in between 12noon and 12.30pm. If you wish to speak to a Doctor, please call us on 020 8946 2800 and organise a callback. All initial contact with a Doctor has to be by phone and if they need to see you that will be organised subsequent to your conversation with the Doctor.
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Visiting the Surgery
Please do not attend the surgery if you have a respiratory illness, cough, fever or temperature. If you have already booked an appointment with us for another reason and then develop these symptoms please call reception to convert your appointment to a telephone consultation instead.
If you feel you need to speak with a GP please telephone us on 020 8946 4820 and we will arrange a telephone triage appointment.
If you live alone, stay at home for 7 days if you have coronavirus symptoms:
If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 10 days. The 10-day period starts from the day when the first person in the house became ill. For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 10-day isolation period.
Please click here for further information on staying at home and when household members can come out of isolation.
You do not need to contact 111 to tell them you're staying at home. Please use the NHS 111 coronavirus service if:
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you feel you cannot cope with your symptoms at home
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your condition gets worse
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your symptoms do not get better after 7 days
Only call NHS111 if you cannot get help online.
Further guidance is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19
DO NOT go to a GP surgery, pharmacy or hospital.
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Friends and Family Survey
The Friends and Family Test is a single question patient survey which asks you as an existing patient at the practice to say how likely you would be to recommend to your friends and family our surgery and the services that we offer.
To provide your feedback, please follow the following link http://www.leavemyfeedback.com/4696 or by using the Touch Screen in the waiting room or fill out a paper questionnaires at your next visit to the practice.
Should you require any help accessing this site to provide your feedback, please ask at reception for assistance.
Thank you for your support.
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About Us
This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.
The doctors and staff at the Wimbledon Village surgery take pride in offering the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma, COPD and diabetes and offer a wide variety of other medical services including a travel clinic for our patients and for non-Wimbledon Village Surgery patients, minor operations, antenatal and postnatal care, childhood vaccinations and well-person check-ups.
South London Community Services
This body can provide information on a host of primary care services in this area and can be contacted at:
South West London Community Services
120 The Broadway
Wimbledon
SW19 1RH
Tel: 020 8251 1111
Information from the Care Quality Commission
Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.
This widget provides a summary of the results of the latest checks carried out by the CQC.
The practice would like to thank the various advertisers who have helped to
produce this Website. However, it must be pointed out that the accuracy of any
statements cannot be warranted, nor any products or services advertised, be
guaranteed or endorsed.